At HaiStudent.com, we strive to provide accurate and verified educational assistance to all students.
Since our services involve digital academic content prepared individually for each question, please read this Refund & Cancellation Policy carefully before making any payment. 

1. Nature of Service

HaiStudent.com offers verified answers, explanations, and study help from senior students to junior students.
Each response is custom-created based on the question you submit.
As this is a personalized educational service, cancellations and refunds are limited.

2. Payment Confirmation

• Payment is requested only after we confirm that your answer is ready.

• Once payment is completed through Razorpay or UPI, your verified answer will be sent via WhatsApp or another approved channel.

• A payment confirmation message will be shared after successful transaction.

3. Refund Policy

Since our service delivers digital educational content, refunds are not possible once the answer is delivered.

Refunds will be considered only in the following situations:

• Duplicate payment made by mistake.

• Technical issue where payment was deducted but the service was not received.

• Wrong amount charged due to a system error.

To request a refund, contact us within 24 hours of payment.
If the claim is valid, refunds will be processed within 5–7 business days via the same payment method used.

4. Cancellation Policy

• You may cancel your question request before we confirm that your answer is ready.

• Once the answer is confirmed or delivered, cancellation is not possible.

• No refund will be issued for cancellations after answer delivery.

5. Delivery Policy

Answers are typically delivered within a few hours to one day, depending on question complexity.
Delivery time may vary during weekends, holidays, or high-demand periods.
We always inform you of the estimated time before confirming your request.

6. Contact for Refunds or Support

If you believe you qualify for a refund or need help related to your payment, please contact us within 24 hours of your transaction.

Hai Student
Vijayawada, Andhra Pradesh, India
WhatsApp: 92 81 43 42 32
Email: askme@haistudent.com
Website: https://haistudent.com

Please include:

• Your name or WhatsApp number

• Payment ID or transaction screenshot

• Description of your issue

7. Acceptance of Policy

By making a payment or using our services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy along with our Terms & Conditions and Privacy Policy.